Maintenance Billing Clerk | Kennedy
TK Elevator Canada Ltd — Scarborough, Ontario, Canada
Who we are
TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.
What we expect
Role Responsibilities
- Support customer onboarding processes through the setup of business and billing accounts, contacts and contracts.
- Generate, validate, and distribute maintenance invoices in alignment with billing cycles and service agreements.
- Maintain and update billing rates in accordance with service contract changes or policy updates.
- Administer and monitor annual maintenance rate adjustments across regional branches, ensuring accuracy and compliance with contractual terms.
- Prepare and post credit notes as required, ensuring proper reconciliation and audit readiness.
- Process and issue parts invoices daily, ensuring timely revenue capture and proper documentation.
- Execute month-end reporting activities, ensuring data integrity and timeliness.
- Manage the elevator licensing renewal process for all units.
- Act as a key point of contact for branch teams, resolving inquiries related to maintenance billing and invoice discrepancies.
- Collaborate cross-functionally to support continuous improvement initiatives and operational best practices.
- Perform ad hoc administrative or analytical tasks to support the broader objectives.
- Other duties as assigned.
Who we are looking for
Role Qualifications
- Post-secondary diploma in Accounting, Business Administration, or related field (or equivalent experience).
- 2+ years of billing, accounting, or administrative experience; service industry experience preferred.
- Familiarity with contract billing and revenue recognition is an asset.
- High level of organizational skills with the ability to manage multiple deadlines.
- Strong communication and interpersonal skills for effective collaboration across teams.
- Problem-solving and analytical mindset to resolve discrepancies.
- Customer-focused with a commitment to service excellence.
- Integrity and confidentiality in handling financial data.
- Proficiency in MS Office Suite (Excel, Word, Outlook).
- Experience with ERP or financial software (SAP, Oracle, or equivalent preferred).
- Experience with Salesforce is highly desirable.
- Strong numerical accuracy, data entry speed, and attention to detail.
- Ability to analyze contracts and interpret billing terms.
Additional information
Additional information
TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, colour, religion, sexual orientation, gender identity, national origin, disability, age and veteran status, or any other protected status required by applicable law.
Job details
| Posting date: | 2025/09/29 |
|---|---|
| Experience level: | Experienced professionals |
| Contract limitation: | Permanent, Full Time |
| Work Modality: | On Site |
| Job family: | Finance and Controlling |
| Industry: | Engineering & urban mobility |
| Job number: | CA_ET_TKELEV00327 |
Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.
Unsolicited Submissions from Recruitment Agencies and Third Parties
TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator.
